Ordo provides an offline-capable Windows POS, cloud back office and separately certified integration routes. Availability of Android POS, hardware models and third-party connectors must be confirmed in the customer order.
The customer must provide accurate business information, protect user and device access, use supported hardware and operating systems, maintain lawful processing instructions and report suspected compromise promptly.
The launch offer is one setup/migration month free, followed by the selected monthly plan. No real debit order is collected until an approved provider mandate is active. Final taxes, notice periods, refunds, annual increases and branch overages require written commercial approval.
The local POS is designed to continue during temporary internet loss and synchronise later. Customers remain responsible for connectivity, power and supported local equipment. Support severity, response targets and maintenance windows must be stated in the final service schedule.
Customer data remains the customer's. Ordo acts as operator for personal information it processes on the customer's behalf, in line with the Privacy Policy, and keeps business information confidential. Either party may end the agreement on written notice; Ordo will assist with exporting the customer's data for a reasonable period afterwards.
